International Insurance

Many people, who are either residents or holiday makers, will have purchased medical health insurance. First Western Hospital has a dedicated team to deal directly with your insurance company. Charges can be made directly to 90% of these companies with the patient only required to pay their policy excess. This will take the worry of paying the bill from the patient and allow them to concentrate on their recuperation.

Here are the documents your insurance company will ask us for, to allow them to process your claim:

Your insurance card or document

Your original passport

Your flight itinerary from your country of residence and return (please note that most insurance policies are invalid if taken out after you have left your country of residence, unless otherwise agreed by that insurer)

Any further documents specific to your insurer (e.g. medical records release form)

Please note that there may be circumstances where you will have to pay a part, or the whole bill, yourself and file the claim directly with your insurance company later.